Fees
Our psychologists and psychotherapists all set their own fees, relative to their experience and expertise. Some therapists may charge GST, while other’s do not. Fees are best discussed with your chosen therapist, who will also bill you directly and set up a process for payment. Therapists create invoices if you need them, but they will follow up on payment for sessions directly with you, unless ACC is paying for treatment.
Our therapists charge between $160 and $225 (plus GST, if applicable) and this is determined by:
1. Therapist experience and expertise
2. Treatment modality and kind of therapy
3. Length of therapy session.
Standard therapy sessions are 45 or 50 minutes, again depending on the treatment modality, age of client, and other factors which can be discussed with your therapist.
Please note that there is a strict 24-hour cancellation policy and that late cancellation, or no-show will still be charged, irrespective of reason. A Monday session must be cancelled on the Friday to avoid the cost of late cancellation.
For the purposes of communication with therapists regarding cancellations, bookings etc, this practice’s working hours are 8am to 5pm Monday to Friday (unless differently specified by your therapist). All appointments, rescheduling, cancellations, and billing is done directly with the individual therapists and not via admin.
Please note that any threat of harm to self or others has to be reported to Crisis Mental Health and/or the police, as per ethical and statutory requirements
